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Water extraction in Indianapolis and what you need to know.

9/2/2021 (Permalink)

Flooded Room SERVPRO of Indianapolis East

When your home has suffered from water damage, it can be a stressful and tense experience. If the damage is severe, you will need to hire professionals to repair and restore your home or business.

That’s where we come in as your highly recommended SERVPRO of Indianapolis, SERVPRO of Indianapolis East with years of experience to help support you. Understanding what to expect from a water damage restoration company can help make the process less overwhelming.

There is no such thing as a small disaster, especially with intrusion of water you can’t see. It can contain bacteria, mold, rot, mold growing, or other unseen damage.

Every water damage restoration project is different. The building (or structure) provides variables that may change with every project, such as the electrical system, type of building materials, or hazardous materials in the building.

The water loss itself provides variables, such as the sanitation of the water, hazardous substances in the water, length of time the water has been in the structure, presence of mold contamination, and mold growth. Take time to identify and resolve safety hazards before proceeding with the project.

Water damage can also affect the value of your property. Before you get out the mop bucket and clean the affected areas yourself, consider how the damage can potentially affect the long-term structure of your home or business.

SERVPRO of Indianapolis East professionals know how disruptive water damage can be for your business and are trained to manage the drying process from start to finish at a pre loss condition. With rapid response time and a full line of water cleanup and restoration services, we can help you regain control quickly, by helping to ensure your facility and its contents are properly dried, deodorized and protected.

When we respond to a call for water damage repair, we have one primary goal: To dry wet building materials and contents items. As restoration professionals, we remove water and moisture from a wet building and return the building to what it was before the loss—before the water intrusion occurred.

Goals of Restorative Drying:

1. Return excessively wet materials to their normal (equilibrium) moisture levels.

2. Reduce the time that materials are excessively wet.

3. Determine the most cost-efficient procedures for drying.

To accomplish these goals, our team controls the airflow, humidity, and temperature to promote drying.

Moisture moves by four mechanical processes.

Liquid flow, air movement, capillary suction, and vapor diffusion.

1. Liquid flow. We most often observe moisture movement as water flows in liquid form. Liquid flow occurs as rainwater leaks through a roof, ground water soaks through a foundation, or water pours from a broken water pipe.

2. Air movement. Moisture in the air is carried by moving air. Air moves from high air pressure areas to low air pressure areas and brings moisture with it.

Moisture moves by airflow through cracks and small openings in a building’s envelope or as air pressure moves moist air through a chimney. Moisture and air moving from outside a building to the inside is called infiltration; moisture and air moving from inside to the outside is called exfiltration.

3. Capillary suction. Liquid moisture can move through a narrow pathway due to contact between the moisture and the surface of the path. Capillary suction allows liquid moisture to move through the pores of porous materials.

4. Vapor diffusion. Water vapor moves as a gas through materials. Water vapor moves from areas of high vapor pressure to areas of low vapor pressure.

Whether moisture moves through a material by vapor diffusion depends on whether differences in vapor pressure exist across the material. How fast moisture moves by vapor diffusion depends on how permeable the material is.

Before you risk any further damage and potentially the long term value of your property, call us as your local water damage, flood damage, fire damage, smoke damage, and cleaning services professional at  SERVPRO of Indianapolis East.

What Is the Job of a Water Damage Restoration Company?

9/2/2021 (Permalink)

Bathroom water damage SERVPRO of Indianapolis East

Restoration companies are some of the first responders when a home has been damaged by fire or floods, excessive water damage, or other major catastrophes. The ultimate job of a restoration company is to clean up the damage, remove it from the property and to preserve and protect the home so that it and the contents within it do not suffer from further damage.

Restoration companies are brought in to repair your home or business back to its original condition. When hiring a water damage restoration company, you'll want to ensure you have a clear understanding of the process as they restore your property.

Your Insurance & the Restoration Company

After your property has suffered a major event and subsequent damage, you will want to contact your insurance agent. Be sure to review your responsibilities with your insurance agent and what is required by your insurance policy for cleaning up the home to prevent any additional damage. You will want to discuss any questions you may have at this time.

Your agent may provide referrals within the area, but you are allowed to contact a water restoration company on your own. 

When choosing a water damage restoration company, be sure they have proper certifications, fully licensed and have at least a few years of experience in the water damage restoration industry. Make sure you are working with a company you can trust; your property is in their hands after all. One of the benefits of working with SERVPRO of Indianapolis East is the national reputation of SERVPRO. SERVPRO franchises and employees are held to a high standard of training and experience before they move forward with any restoration job. Our strict training guidelines and experience rebuilding homes over the years continues to reflect our dedication to all our customers.

The Process Once the Water Damage Restoration Company Arrives

Here's how you should proceed once the water damage restoration company arrives. 

Once we arrive, we will walk the property with you as we discuss the affected areas. There may be some issues that were initially overlooked, so as we examine the area, we can identify all potential problems and solutions specific to your property.

Our team will be evaluating what will be needed in terms of time, work and equipment to clean and restore your home. We will provide you an estimate for those services once we review. 

Some Things to Look Out for When Choosing a Restoration Company

Reputable restoration companies will be IICRC certified. IICRC stands for the Institute of Inspection, Cleaning and Restoration Certification. It is a non-profit organization that offers certification programs and standards for the restoration industry.

In order to be IICRC certified, the restoration company must have proof of insurance, maintain a written customer complaint policy with follow-up on complaints, and provide the technicians with education and training to become certified.

Companies may also be members of the Restoration Industry Association (RIA). The RIA is a trade association for cleaning and restoration professionals. In addition to education and training, the trade association offers technical support and several certifications for technicians.

Here's a quick review of how to proceed when water damage strikes your home or business:

1. Be sure to choose a restoration company with an excellent reputation that have been around for at least a few years.

2. Check that your restoration company is IICRC Certified

3. Read the contract carefully and be sure to keep your own copy

4. If a problem occurs, make sure you contact your restoration company right away

5. Check with your insurance company on what is expected of you following a major loss.

6. For any insurance coverage questions, be sure you get answers in writing from your insurance company claims adjuster.

7. Remember that it is important to act fast to prevent further damage from water or flooding. This is to prevent things like mold from growing. Delays can end up costing you much more in the end in terms of recovery, salvage, and reconstruction.

8. Make sure repairs to your home are done promptly after the cleanup service occurs.

We understand how devastating a damage event can be. Ensure your property is in good hands and call us at SERVPRO of Indianapolis East, your SERVPRO team. We do not just clean up and remove the damage, we specialize in restoring your property to its original condition and making it "Like it never even happened."

SERVPRO of Indianapolis East Protects you from Flooding.

8/30/2021 (Permalink)

Storm Damage SERVPRO of Indianapolis East

Water is incredibly damaging, and most people would be surprised at what water can do once it sneaks its way into your home. SERVPRO of Indianapolis East is here for you for suggestions and life saving tips.

Our crews are highly trained and licensed to work in these situations. It is important to us to get out there and protect your property as quickly and professionally as possible, as we ensure the water will not migrate and cause additional damage to the surrounding areas.

Flooding can be dangerous and scary. Be sure to have emergency kits with you at all times in case of a storm.

Water intrusion for a home or business is always a traumatic event. Effectively restoring a fire or water damaged property is such a valuable service to any homeowner or business owner. This type of disruption creates stress and uncertainty for many individuals and can be very costly.

Excessive water and moisture in any indoor environment can pose health risks for occupants and if it is not resolved properly. Water intrusion can cause severe damages to both your structure and contents, as well as risking the need for mold remediation.

Properly mitigating, drying, and restoring a water damaged structure requires training, expertise, and specialized equipment with trusted leaders. With hands-on experience and coaching in the field, we are the best in the industry.

If for any reason, you and your family are unable to make it out of your home or town when a storm is coming, there are ways to be Storm Ready.

Follow the steps below to feel better prepared when a storm hits:

1.) Have a home emergency plan. Know all your safe exit points of the home, what to do with pets, keep on hand at least 2 Emergency Kits, and let your neighbors know you are still at the home.

2.) Stock up on the easy essential foods, water, toiletries, candles, lighters, and flashlights. Have plenty of blankets and pillows handy.

3.) Keep some games and toys for the children handy--Waiting for the storm to pass over might get boring in some cases.

4.) Secure loose things on your property.

5.) Make sure there are no branches hanging over your home or garage.

6.) Stay indoors when the storm is upon you.

7.) Ensure your home, contents and car insurance is adequate and current.

8.) Learn how to safely turn off your power, water, and gas.

9.) Keep a battery powered radio nearby so you can keep up with warnings and updates on the storm.

10.) Keep water containers, a camping stove and fuel safely on-hand.

Stay safe and prepared for storms in your area.  

SERVPRO of Indianapolis East Emergency Fire and Water Damage

8/30/2021 (Permalink)

Fire Damage SERVPRO of Indianapolis East Fire Damage

Dealing with emergency fire damage restoration can be extremely stressful especially when soot has made its way through your house and completely covered all of your belongings.

SERVPRO of Indianapolis East is trained and licensed to give you an optimal experience as we care for your residential or commercial property as your SERVPRO of Indianapolis, independently owned and operated location. It should be known that soot restoration is one of the most difficult aspects of a house fire as it can be very damaging.

According to the National Fire Protection Agency (NFPA), three of every five home fire deaths could have been prevented.

Most fatal fires happen when families are asleep giving them less than adequate time to escape. A smoke alarm stands guard around the clock, and when it first senses smoke, it sounds a shrill alarm. Smoke alarms are crucial elements in the early detection of fires.

National Fire Safety is important all year round and while the main focus is preventing residential fires, our team here at SERVPRO of Indianapolis East  would like to remind everyone this is a great time to revisit workplace fire prevention & safety.

 Below are 12 tips to ensure a fire-safe workplace:

Step 1. Get Organized– Practice good workplace housekeeping. Clutter contributes to fires by providing fuel and by preventing access to exits and emergency equipment.

Step 2. Designated Smoking Areas – Smoke only in designated areas and extinguish smoking materials safely. Never smoke in storerooms or chemical storage areas.

Step 3. Fire Extinguishers – Maintaining the appropriate type and number of fire extinguishers and learn how to properly use a fire extinguisher.

Step 4. Electrical Hazards – Report all electrical hazards. Many fires start in faulty wiring and malfunctioning electrical equipment.

Step 5. Access to Control Panels – Electrical control panels need to have free access maintained so that the electric could be shut off easily.

Step 6. Maintenance – Maintain machinery to prevent overheating and friction sparks.

Step 7. Sprinkler Systems & Smoke Detectors – Never block sprinklers, firefighting equipment or emergency exits. Observe clearances when stacking materials. Testing of sprinkler systems and smoke detectors at least annually.

Step 8. Chemical Safety – Use and store chemicals safely. Read the label and the Material Safety Data Sheet to determine flammability and other fire hazards. Provide adequate ventilation when using and storing these substances.

Step 9. Waste Control & Storage – Control the accumulations of flammable and combustible waste materials and residues so that they do not contribute to a fire emergency.

Step 10. Prevent Ignition – Use all precautions to prevent ignition in potentially explosive atmospheres such as those containing flammable liquid vapors or fine particles. Use non-sparking tools, and control static electricity as required.

Step 11. Exits – Emergency exit diagrams should be posted and emergency exits should be well lit with neon-regulation signs.

Step 12. Contact Info – Employees should have a list of emergency contact phone numbers in case of emergency. Remember that people will often panic in an intense situation; therefore basics such as the company address, phone number and floor plan should be posted.

Planning to ensure fire protection and safety is key to avoiding unwanted fire issues.

Residential and Commercial Fire Clean Up

Soot can be one of the hardest parts of fire restoration clean up and is developed through three different methods:

  • Wet soot residue—results from smoldering, low-heat fires. This residue is sticky, smeary, and has a very pungent odor.
  • Dry soot residue—results from fast-burning fires with high temperatures. This residue is typically dry, powdery, and non-smeary.
  • Protein residue—almost invisible but can discolor paints and varnishes in your home. This residue also has an extremely pungent odor.

Each type of soot is different and requires specific expertise to clean for such needs or concerns.

Our fire repair process is outlined online for your review.

SERVPRO of Indianapolis East, your SERVPRO of Indianapolis, faster to any size disaster, for all your fire and restoration needs.

What to know when there's an Indianapolis Tornado Risk

7/25/2021 (Permalink)

Storm SERVPRO SERVPRO of Indianapolis East

Tornadoes can strike without warning and destroy a community in seconds. A tornado is a rotating column of air that occurs during a thunderstorm and can have wind speeds that reach up to 300mph. Because wind is invisible, it is hard to see a tornado unless it forms a condensation funnel made up of water droplets, dust, and debris.

Know The Signs And Be Prepared

Before a tornado warning is issued for your area, here are some things to keep in mind.

  1. Know the signs of a tornado, a rotating funnel-shaped cloud, an approaching cloud of debris, or a loud roar similar to a freight train. Many people have reported that when a tornado is approaching, the sound they hear is like a train barreling down the tracks.
  2. Know your community's warning system and understand the difference between a tornado watch and warning through the national weather service.
  3. A warning means a tornado is already occurring or will occur soon and to go to a safe place immediately. A watch means conditions are favorable, and a tornado is possible.
  4. Listen to NOAA Weather Radio or your local news channel for current emergency information and instructions. With advanced technology in weather forecasting, meteorologists can pinpoint circling winds and inform the public like never before.

Assemble An Emergency Kit

Assemble an emergency kit for you and your family. Put these items in zip lock bags and store them all in a plastic tub. Many different times can make up a kit, but here are a few of the basics to keep in mind.

It's recommended to have one gallon of water per person for at least three days, drinking and sanitation. At least a three day supply of non-perishable food per person. Battery-powered or hand-crank radio and a NOAA Weather Radio with tone alert. A flashlight, first aid kit, and extra batteries are all essential to keep in your kit.

Where To Go

Preparation is essential, and something we should all take time to do. It's a great idea to plan ahead of a disaster and chose a place where family members can gather if a tornado is headed your way.

It could be your basement or storm cellar, a center hallway, bathroom, or closet on the lowest level. Put as many walls as possible between you and the outside.

Get under a sturdy table and use your arms to protect your head and neck. Always remember to stay away from windows, doors, and outside walls.

Understanding The Risk

Know your area's tornado risk. In the U.S., the Midwest and the Southeast have a higher risk for tornadoes. If you lived on the west coast, you probably would read about mudslides and wildfires preparedness rather than thunderstorms and tornadoes.

The infamous Tornado Alley, Texas, Oklahoma, Kansas, and Nebraska, still leads in the number of tornadoes. While Indiana is not one of the states that make up the region known as Tornado Alley, tornadoes aren't unusual in Indiana. Indiana averages 22 tornadoes each year, and that's why it's crucial to plan ahead to help keep your family safe.

If You Have Storm Or Tornado Damage

SERVPRO of Indianapolis East is here to help as your water damage company for Indianapolis. We offer emergency services as a restoration company for homes or businesses after a storm has passed. Some of these restoration services include roof tarping, basement flooding, water removal, covering broken windows, water damage repair, sump pump, structure dry out, and any flood damage repair in Indianapolis.

We're always available 24/7/365, even on holidays. You can expect an immediate response day or night (317) 222-5068.

Why you need a water remediation company in Indianapolis.

7/25/2021 (Permalink)

Water damage on ceiling Ceiling Water Damage

After having water damage in your home or business, it’s not always easy to know how to handle it. You are not alone as many people are unsure of the steps they should take after needing water damage repair and water removal. It is stressful knowing how you should go about having your home or business properly assessed and restored after the damage occurs.

There are a variety of issues that can cause your property to suffer. These can include basement flooding, burst pipe, a disaster event, sewage cleanup and more. They can occur without any type of warning and gravely affect your home or business.

When water damage or smoke damage affect your home, even an extra hour can significantly worsen the chance of repair. It is important to call your preferred fire smoke, and water damage company in Indianapolis to handle your issue.

SERVPRO of Indianapolis East can help as your restoration company providing content restoration, carpet cleaning, and other cleaning and restoration needs. Our team of professionals are trained and certified water damage restoration technicians, and we can handle all your water damage restoration water extraction needs.

It is important to note how quickly water can permanently damage organic material. Unfortunately, it is only a matter of hours before your property can be left with irreversible water damage.

Our SERVPRO of Indianapolis East technicians can respond quickly to limit water damage and lessen the chance of secondary issues such as mold growth. If mold does begin to grow in your home or business, you may need to have mold remediation or mold removal.

SERVPRO of Indianapolis East can respond to your emergency as quickly as you call to provide water damage restoration in Indianapolis. Our technicians will inspect to determine the extent of damage, where there is potential for water damage, and how far the moisture has traveled.

Once we arrive at your home, our production team will use equipment to extract the standing water. Next, our technicians use measurements, temperatures, and relative humidity to determine the number of air movers and equipment needed to dry your home or business.

Once dry, we use cleaning techniques to provide sanitizing, deodorization, and disposal to decrease the possibility of microbial growth.

We are trained to identify and deodorize offensive odors when necessary. Our teams and equipment go beyond masking odors that do not work when your odor problem is serious or persistent.

Depending on the scenario, we may additionally use antimicrobial, antibacterial, or disinfectant treatments to clean your property. We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Call us today at SERVPRO of Indianapolis East as we continue to provide support for all your restoration needs and flood damage repair in Indianapolis.

A Quick Response is key to water removal.

7/8/2021 (Permalink)

Water Removal SERVPRO of Indianapolis East

Water damage to your home will always be a major event and something most people are not prepared for. A delay of just a few hours can greatly increase the severity of water damage in an affected area. Your first move is to contact a water remediation company in Indianapolis that you can trust.

SERVPRO of Indianapolis East is here to help as your restoration company to remediate water damage for homes or businesses. We provide cleaning and restoration for residential and commercial locations, as well as content restoration, fire damage restoration, mold remediation, and carpet cleaning.

According to industry standards, water damage can be categorized into three distinct levels.

Category 1 Water – That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater.

Category 2 Water – That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated.

Category 3 Water – That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage.

Water damage is one of the most common and costly disasters affecting U.S. homeowners yearly, accounting for billions of dollars in losses. Make sure that you've located the water damage company in Indianapolis that you intend to reach out to if an event like this occurs in your home.

You can protect yourself and your home by preparing for the worst. Homeowners insurance and flood policies cover a vast range of potential heavy rain, water extraction, fire and smoke damage, mold removal, and emergency services. Water that comes from the top down, such as rainfall, is covered by a standard homeowners insurance policy, while water that comes from the bottom up, such as an overflowing river, is covered by a separate flood insurance policy. SERVPRO of Indianapolis East also specializes in flood damage repair for Indianapolis.

By the same token, properly maintaining a home is one of the best ways to prevent water damage. A homeowner can prevent water seepage by painting water-sealant around the basement, and avert a sewer backup by installing and maintaining a backwater valve which allows sewage to go out, but not come back in.

Reach out to us here at SERVPRO of Indianapolis East for your water damage restoration in Indianapolis.

How the Water Damage Restoration Process Affects You.

4/30/2021 (Permalink)

Water Damage Restoration SERVPRO of Indianapolis East for all your restoration needs.

Safety is everyone’s responsibility on a water damage work site. A primary concern in water damage safety is protecting employees. Observing appropriate safety procedures will help keep workers safe and healthy while they work in unsafe or unhealthy environments.

Restorers inspect the area where water has intruded to identify the extend to which water has mitigated through materials and the damage that has occurred. We discuss this with the building occupants about their observations to help further define the nature of the water damage and water damage tips to be aware of.

 The information we gather in this initial inspection is documented and used to plan the needed emergency procedures as trained restoration experts.

During the process of drying a building, restorers conduct ongoing inspections. They inspect and measure moisture conditions inside the building and in materials affected by the water. Information gathered in the ongoing inspections is documented and used to determine whether wet materials are drying properly.

When the structure and contents are considered dry, restorers conduct a final inspection. This information is documented to show that the building materials and contents have been restored to acceptable conditions. Restorers document not only conditions of the building and structure, but also the work procedures that are followed to address those conditions.

The restorers concern with any wet building is to prevent damages caused by water and moisture from becoming worse. Effective mitigation of a water intrusion will reduce the amount of damage a property suffers and thus also reduce the cost of restoring the property to its condition before the loss. Mitigation is important because it helps the occupant recover more quickly from the water loss event.

Call us at SERVPRO of Indianapolis East for all your restoration needs.

Water Intrusion in your Home and First Steps

4/23/2021 (Permalink)

Water Damage Here to Help.

As a leader in the cleaning and restoration industry, we strive to meet or exceed the expectations of every customer, client, and business that is involved with water damaged property. Every property, every project, every customer deserves excellence.

Water intrusion in a home or business is always a traumatic event. Effectively restoring a water-damaged property is such a valuable service to any homeowner or business owner. This type of disruption creates stress and uncertainty for many individuals and can be very costly.

This is when you call us at SERVPRO of Indianapolis East to provide guidance and assistance to ensure the best decisions are made through these difficult times.

Excessive water and moisture in any indoor environment can pose health risks for occupants and if it is not resolved properly. Water intrusion can cause severe damages to both your structure and contents.

Properly mitigating, drying, and restoring a water-damaged structure requires training, expertise, and specialized equipment. With hands-on experience and coaching in the field, we are the best in the industry.

The goal of emergency actions is to protect your structure and contents from further damage, establish a safe environment, extract water, demo unrestorable materials, and create the conditions for drying the structure and contents effectively. This typically involves calculating and positioning air movers and dehumidifiers within the affected area.

Once the equipment is placed, we monitor the drying process and make sure it is working properly. Monitoring services continue until the structure and contents are dry as we evaluate, update monitoring logs, and make adjustments as needed.

Call us at SERVPRO of Indianapolis East , “Like it never even happened.”

How to prepare for water damage in your home.

4/23/2021 (Permalink)

Water Damage SERVPRO of Indianapolis East is here to help.

Here at SERVPRO of Indianapolis East, we are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone, Ready to Help

We understand when you are ready to call, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through. SERVPRO of Indianapolis East has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration as the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO of Indianapolis East professionals may be needed.

Here are some of the questions you may be asked:

              Your name and contact information

              Your insurance information (if applicable)

              The street address of the water-damaged home or business

              When did the flooding or water damage occur?

              What caused the water damage (if known)?

              Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today at SERVPRO of Indianapolis East  for more information.