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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Customer Service Is Our Top Priority

7/1/2020 (Permalink)

This picture reads Customers Service and has a green checkmark next to it. Happy customers are the key to success.

What Our Customers Are Saying About Us

From Paul,
"When our house was inundated by a flood, the team at SERVPRO were absolute rock stars in getting us taken care of. Their expertise and knowledge in how to deal with a disaster like that was invaluable to getting us back on our feet. I truly don't know what I would have done without their help. Anytime I need a service they offer, they will be the very first phone call I make!"

From Sherry,
"SERVPRO provided excellent customer service. Carpets look amazing, we couldn't ask for better! If you're looking for any kind of cleaning or restoration service, no need to look further. I highly recommend this company!"

These are actual real quotes from our customers. We pride ourselves on excellent customer service. Without happy customers, there is no SERVPRO of Indianapolis East. So going the extra mile to make you smile is what we do. Our teams are highly trained in water and fire cleanup and restoration and also how to provide excellent customer service.

No one is perfect, and we're not saying that we are either. Sometimes things are bound to happen, but how you respond to a negative situation defines you. If a problem does arise in the course of doing business, we'll address the situation and do our very best to resolve the issue as quickly as possible. That's our belief here at SERVPRO, turn a negative situation into a more positive one.

Online Presence

Excellent customer service is paramount in today's world. Customers research businesses online before they visit or buy from them. Having easy access to the web has radically changed the way people shop for almost everything today. If your business is not performing well, the potential customers will know about before they ever call you. Buyers value online reviews and will make an informed decision based on what others have said about you.

Always here To Help

Here at SERVPRO, we strive for excellent customer service every day. One way we do this is by promptly answering your phone call, day or night, 24/7. During the daytime hours, our office manager is onsite to take all incoming calls and answer your questions. After regular business hours, we always have a live SERVPRO representative ready to assist you. If your call is an emergency, then you're immediately connected to our on-call teams.

We Love Our Customers

We take customer service and attention to detail very seriously, and it shows to our customers. When we have a repeat customer or a referral from happy clients, it makes our day. You're the most important part of what we do here at SERVPRO. Restoring homes and businesses after fire and water damage is vital, but it's the people we like to help most. Returning your life to normal after a disaster is our primary focus. SERVPRO of Indianapolis East believes that happy clients are the key to success.

Commercial Cleaning Services In Indianapolis

6/30/2020 (Permalink)

This picture shows one of our service vans parked in front of a commercial building. Call SERVPRO of Indianapolis East for all of your commercial cleaning and restoration needs.

Spending extra time and resources to clean and disinfect your office or warehouse space is something you don't always have time to do. Please turn to the professionals and let us handle the everyday wear and tear that gradually soils your Indianapolis business. When dirt, odor, and moisture problems go beyond the scope of your regular janitorial staff, you need to call SERVPRO of Indianapolis East for prompt service.

We specialize in all commercial cleaning services, from removing an odor problem to deep cleaning flooring and carpets, you can rely on us to make your workspace look its very best. SERVPRO of Indianapolis East can work around your regular business hours, so there will be no disruption or downtime for your office. From general cleaning of workspaces to heavy cleaning of warehouse walls and ceilings, we have specialized training, products, and equipment to get your commercial property clean and safe. 

A clean office promotes employee health and safety, production, and overall happiness. A clean business keeps customers coming back. SERVPRO of Indianapolis East wants to help keep your facility clean and a place where people want to work and buy from. We have service agreements that range from weekly cleaning services, quarterly, or by the call. We'll work with you and around your schedule and cater our services to your needs. We will work with you and around your schedule to limit business interruption.

Biohazard and Sewage

SERVPRO technicians are well trained to safely remove biohazards and dispose of them properly following OSHA and health regulations. Water from sewer system backups should be considered very dangerous and is best left to the professionals. Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments into clean and safe workspaces.

Trauma and Crime Scene Cleanup

Accidents and crime scenes often have blood or other biohazard contaminants that may pose a severe health risk. Our highly trained service professionals will respond immediately to safely clean and disinfect any trauma or crime scene with empathy and respect.

Carpet and Upholstery

A good rule of thumb is to have your carpet and upholstery professionally cleaned every six months. Protect your investment by calling us to clean and maintain your carpet and upholstery. Ceilings, walls, and floors are exposed to dirt, dust, and other contaminants from inside and outside. Whether they need general maintenance cleaning, or heavy cleaning from smoke or fire damage, SERVPRO of Indianapolis East has the expertise to do the job right the first time. 

Odor Removal and Deodorization

We have several different types of deodorization techniques. One of our Project Managers will discuss with you the method that will be most beneficial for your property. Masking the odors and other shortcuts are not what we do. We thoroughly address the source of the odor, so it doesn't return. 

Vandalism and Graffiti

SERVPRO offers emergency services for board up due to broken windows or damaged structures. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed promptly. In addition to removing spray-painted graffiti from exterior walls, we also clean driveways, sidewalks, asphalt, metals, glass, wood, plastic, and masonry.

Call SERVPRO for Your Commercial Cleaning Needs

SERVPRO of Indianapolis East has the experience, equipment, and expertise to make it "Like it never even happened." Whether you have a small store or a multi-building complex, click here or call the commercial cleaning and restoration experts at SERVPRO of Indianapolis East at 317-222-5068. We can work around your schedule so that your business has no interruptions and remains open. 

Common Fires And How To Stay Safe

6/29/2020 (Permalink)

This picture shows a fire extinguisher and a smoke detector. Be prepared to help you and your family stay safe.

Every day homes and businesses in and around the Indianapolis area experience an accidental fires. It may not seem like it, but structure fires happen often. These are often smaller fires that are extinguished quickly by either the owner or the fire department. We don't usually hear about the smaller fires; it's the more massive fires that make the news where significant damage has happened, or worse when someone might have been injured.

These fires disrupt the lives of homeowners, tenants, and businesses and can cause thousands of dollars to repair. Even the smaller fires can cause severe smoke and soot damage throughout the building. The flames are often extinguished quickly, but the smoke moves everywhere, getting into every nook and cranny. While there will be flame damage right near the source, most of the damage will be from the smoke of the fire.

The smoke will cause some discoloration on the ceiling and walls nearby. Smoke will often gather in the corners of the room, causing discoloration and smoke webs or soot tags. These webs or tags are often in corners and look like a spider web that caught the smoke and soot. So while it seems like a lot of soot got stuck on a pre-existing spider web, it is actually a whole new structure that happened because of the fire.

A fire in your home can be devastating financially and emotionally for your family. Many times the occupants are displaced, and their entire lives disrupted. Although there is no way to prevent every fire, there are steps that you can take to minimize your family's risk of being victims.

Install Smoke Alarms

Install smoke alarms on every level of your home, inside sleeping areas, and outside every bedroom. Check once a month to be sure these alarms are functioning and replace batteries as needed. To reduce false smoke alarms, you will want to make sure the smoke alarm in the kitchen area is 10 feet away from the stove and cooking appliances.

Develop A Fire Escape Plan

Decide on a fire escape plan with your family members and practice this plan often. This plan should outline a safe way to get out of every room and every level of the structure. Establish a safe place to meet outside of your home in case of fire or smoke. This might be across the street at a neighbors house or at least a safe distance away from the house.

Install A Fire Extinguisher

Having a fire extinguisher in your kitchen is essential. This will can help you in case a fire starts while cooking. The best place for the fire extinguisher is away from the higher risk fire areas like the oven and stovetop. A good storage area would be under the kitchen sink, or in the food pantry.

Close Bedroom Doors

It is recommended to close the bedrooms doors while sleeping. If a fire should start outside your bedroom, you want to lower the risk of smoke inhalation by keeping your door closed while sleeping. By closing your bedroom door, the smoke alarm located nearest to the fire should wake you up before smoke has had a chance to infiltrate your bedroom.

Why Call SERVPRO

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.
We carefully inspect and pre-test every area of your property and your belongings to determine the extent of the fire and smoke damage. This step is crucial to developing a plan of action best suited to restore your property.

SERVPRO of Indianapolis East has the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care. Call us 24/7/365 even on holidays, were always open, and ready to respond to your call. You can click here to contact us or call 317-222-5068.

Tornadoes In Central Indiana

6/26/2020 (Permalink)

This picture shows a field with a tornado coming down from a storm. Be alert, stay alive! Tornadoes are possible anytime there are strong storms.

Tornadoes can strike without warning and destroy a community in seconds. A tornado is a rotating column of air that occurs during a thunderstorm and can have wind speeds that reach up to 300mph. Because wind is invisible, it is hard to see a tornado unless it forms a condensation funnel made up of water droplets, dust, and debris.

Know The Signs And Be Prepared

Before a tornado warning is issued for your area, here are some things to keep in mind. Know the signs of a tornado, a rotating funnel-shaped cloud, an approaching cloud of debris, or a loud roar similar to a freight train. Many people have reported that when a tornado is approaching, the sound they hear is like a train barreling down the tracks. Know your community's warning system and understand the difference between a tornado watch and warning.

A warning means a tornado is already occurring or will occur soon and to go to a safe place immediately. A watch means conditions are favorable, and a tornado is possible. Listen to NOAA Weather Radio or your local news channel for current emergency information and instructions. With advanced technology in weather forecasting, meteorologists can pinpoint circling winds and inform the public like never before.

Assemble An Emergency Kit

Assemble an emergency kit for you and your family. Put these items in zip lock bags and store them all in a plastic tub. Many different times can make up a kit, but here are a few of the basics to keep in mind.

It's recommended to have one gallon of water per person for at least three days, drinking and sanitation. At least a three day supply of non-perishable food per person. Battery-powered or hand-crank radio and a NOAA Weather Radio with tone alert. A flashlight, first aid kit, and extra batteries are all essential to keep in your kit.

Where To Go

Preparation is essential, and something we should all take time to do. It's a great idea to plan ahead of a disaster and chose a place where family members can gather if a tornado is headed your way. It could be your basement or storm cellar, a center hallway, bathroom, or closet on the lowest level. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck. Always remember to stay away from windows, doors, and outside walls.

Understanding The Risk

Know your area's tornado risk. In the U.S., the Midwest and the Southeast have a higher risk for tornadoes. If you lived on the west coast, you probably would read about mudslides and wildfires preparedness rather than thunderstorms and tornadoes.

The infamous Tornado Alley, Texas, Oklahoma, Kansas, and Nebraska, still leads in the number of tornadoes. While Indiana is not one of the states that make up the region known as Tornado Alley, tornadoes aren't unusual in Indiana. Indiana averages 22 tornadoes each year, and that's why it's crucial to plan ahead to help keep your family safe.

If You Have Storm Or Tornado Damage

We can help! Call SERVPRO of Indianapolis East. We offer emergency restoration services after a storm has passed. Some of these services include roof tarping, covering broken windows, water removal, and structure dry out. We're always available 24/7/365, even on holidays. You can expect an immediate response day or night. 317-222-5068

We Can Handle Any Size Disaster

6/25/2020 (Permalink)

This picture shows a large SERVPRO vehicle fully stocked with equipment in front of a large commercial building. From a two-story to a twenty-two story building, SERVPRO of Indianapolis East has you covered.

Whether your business is a small retail store or a multi-building campus of buildings, SERVPRO of Indianapolis East has the expertise and the equipment to handle any size fire, water, or mold emergency in central Indiana. While a fire, flood, or storm damage can cause substantial damage to your business, it doesn't have to mean the end of your business. Your call to SERVPRO of Indianapolis East is the first step to getting your business back up and running to full speed. 

Commercial Water Damage

Water damage can happen in many ways. In an apartment complex, there could be an overflowing bathtub or toilet that causes damage. A frozen pipe in a warehouse could burst and cause extensive damage. A burst pipe or a leaking roof in a manufacturing plant can shut down the production line causing huge losses. Our main priority is to minimize downtime and get your business back. We understand that time is money and that an immediate response is critical. 

When any of these events happen, it's crucial to call SERVPRO of Indianapolis East to mitigate the damage immediately. When hiring a water damage cleanup company, it's essential to make sure they have the expertise and equipment to handle large scale jobs. Our office routinely sees residential and commercial calls, and we also have managed massive multi-million dollar projects. 

Commercial Fire Damage

Even the smallest of fires can result in extensive smoke and water damage to a building. While the fire itself can be isolated and extinguished quickly, the culprit of most damage after a fire is the smoke. Smoke can get into the ductwork and quickly spread throughout the building. With fire and smoke damage, it's crucial to hire fire restoration professionals that can quickly restore your business, warehouse, facility, or residential complex.

Commercial Mold Remediation

Mold is the result of a moisture problem that has usually been neglected. This can be the result of a leaky pipe hidden behind a wall or in a ceiling. Mold can also grow quickly when there is water damage from the contaminated water source such as a broken sewer pipe or flooding from a nearby river or stream. Contaminated water, also known as gray water or black water, can quickly promote mold growth in less than 24 hours. If not treated, it can quickly grow and cause property damage and potential health risks among inhabitants.

Commercial Storm Damage Cleanup

Central Indiana routinely sees severe storms, and they can cause many different types of damage to a building. They can cause flooding from rising rivers, and water leaks from damaged roofs. They can also cause fires from lightning strikes. Tornadoes and high winds can break windows, tear down walls, rip off roofs, and in the worst cases, they can level the entire building. SERVPRO of Indianapolis East has the equipment, experience, and knowledge to handle any size storm damage restoration project.

Damage to a business can come in many forms. From fire to flooding to water damage to storm damage and everything in between, SERVPRO of Indianapolis East has the experience, equipment, and expertise to make it "Like it never even happened." Whether you have a small store or a multi-building complex, call the commercial restoration, remediation, and cleaning experts at SERVPRO of Indianapolis East at 317-222-5068 or contact us here.

Top Reasons For Water Damage

6/25/2020 (Permalink)

This picture show the carpet in a room saturated with water. Call SERVPRO of Indianapolis East. Our expert technicians are trained to handle a mess like this.

Water damage can happen to your Indianapolis home or business in many different ways. In this blog, we will outline some of the most common sources of water damage. It's very likely that you have had water damage at one point or another, or may know someone who has.

If you think about water damaging your home, you might imagine the cause to be from a hurricane, tornado, or other natural catastrophes. The unfortunate reality is that most water damages are caused when ordinary household appliances fail. It's important to know the areas around your home that pose a threat for damage, and what to do after it happens.

Washing Machines

Washing machine leaks are one of the most common causes of flood damage in a home and can result in significant damage not only in the laundry room but also in adjacent rooms and areas. Some laundry rooms are located on the second floor of homes, and that can cause multi-level damage. Replace rubber and plastic hoses with reinforced steel braided hose. Check connections periodically to make sure they are secure and replace the hoses every five years.

Sewer and Drain Backups

Sewer water has the potential to cause health issues, not to mention the odor that accompanies it. Understandably, this can bring serious issues to the home or business owner. The water that backs up from a sewer is classified as "Blackwater." It can contain all types of harmful contaminants and can be very dangerous. For these reasons, a professional cleanup company like SERVPRO of Indianapolis East, is highly recommended. Call our office, and we will respond immediately to make your home safe again.

Bathroom Leaks

Bathroom water leaks cause significant damage to a home. This is especially true if the bathroom is located upstairs. The main culprit is usually a supply line to the shower or toilet. We can't see the copper pipes that carry the water inside the walls, but we can see and inspect the supply line to the toilet. It's a good idea to replace the older line with a stronger braided one. These steel braided hoses are less likely to fail and are a proactive way to lessen the chance of having a leak.

Frozen Pipes

Central Indiana is well known for having all for seasons. We have weeks in winter with severe weather when temperatures drop to single digits, and even in negative numbers. When outdoor temperatures drop that low homes and businesses are likely to suffer from broken pipes. The water inside pipes can freeze when outdoor temperatures drop below freezing. As freezing water expands, it causes the pressure inside the pipes to increase, possibly leading to bursting pipes. There are a few ways to help prevent this from happening.

Insulate pipes, especially those close to outside walls, attics, and crawl spaces where the chance of freezing is greatest. Open your cabinet doors under the sinks; this allows warmer air to circulate to the pipes. Seal air leaks surrounding pipes and keep garage doors closed if there are water supply lines in the garage.

The Refrigerator

The copper pipe that brings in water to the ice maker might have a bad or loose connection, or it could be pinched. Just like the other appliances in our homes, the fridge has a water supply line with continuous pressure in it. If that line becomes loose or broken in any way, water will spill out until the source is turned off. It's a great idea to familiarize yourself with where to go to shut the water off in case something like this happens to you.

Sump Pump Failure

If you have a basement, you understand the importance of a sump pump. Without one, water can seep into your basement and cause lots of damage. One of the most common causes of a flooded basement is a sump pump that stopped working. This could be that the pump is old and mechanically broken, but most likely, it's due to a power supply loss. When storms roll through, we can lose power to our homes at times. That's why it's so important to have a battery backup in place in the event this happens to you.

Call The Service Professionals

If you should suffer water damage, whether from a weather-related event or a cracked pipe, overflowing bathtub or toilet, call the water damage experts at SERVPRO of Indianapolis East 317-222-5068 for 24-hour emergency service. You can also click here to contact us online. At SERVPRO of Indianapolis East, we have specialized equipment, professional training, and certifications that allow us to restore your home or business to its pre-water damage condition and make it "Like it never even happened."

After The Fire Is Out

6/24/2020 (Permalink)

This picture shows the damage to a living room after a fire has happened. Call SERVPRO of Indianapolis East and we will make it "Like it never even happened."

Once the fire trucks leave, the first step to clean up and restoration is the board-up process . This is part of the emergency services provided by SERVPRO of Indianapolis East. Firefighters will often break windows cut holes in the roof to help air out the property from all the smoke and heat. The board-up is essential to secure your property from theft and liability.

How The Smoke Travels

Even small-scale fires in a home can result in large amounts of fire and smoke damage. If your HVAC (your heater or A/C) system is on, then the smoke will most likely enter through the return vents and be spread throughout the duct system. This will not only carry the smoke and the smoke damage throughout the house but also cause smoke damage to your ducts.

Your ducts might have dust throughout the system, which can absorb the smoke, meaning every time your air conditioner or heater turns on, you'll smell the residual smoke for weeks and months after the fire.

You won't need to worry about that if you call service professionals at SERVPRO of Indianapolis East. We will clean the furnace and HVAC system thoroughly to remove the smoke from your ducts.

Get The Water Out As Soon As Possible

SERVPRO of Indianapolis East responded to a fire damage call that received water damage that nearly equaled the amount of damage from the fire. Sometimes fires are put out by extinguishers, and water is not a factor in the cleanup process. When there is water damage in tandem with fire loss, the water's extraction must happen as quickly as possible.

The water removal process begins almost immediately. It is essential to remove the majority of the water as soon as possible to avoid mold growth. Our technicians use state of the art moisture detection equipment and years of experience to find the water trapped behind the walls and under floors. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Saving Your Belongings

Once our SERVPRO professionals arrive at your Indianapolis home or business, always in properly marked SERVPRO vehicles and uniforms, we can get to work on mitigation techniques designed to preserve your property and its contents. Processes like pack-outs remove the at-risk furniture and contents from your property to our secured warehouse.

Pack-outs provide a safe place for their storage and specialized attention until it is time to return them to your fully restored home. Separating the two gives us a better opportunity to clean and restore the structure. During their time with our Contents Department, individual items get cleaned, disinfected, and deodorized to be ready for their return to the property.

Our crews hand wrap and protect every large item, such as furniture, tables, chairs, and artwork. Smaller items are sorted and put into boxes. For inventory purposes, we photograph and label each item packed out and removed, and organize these pictures and labels in our proprietary software to keep track of your items during the entire process accurately.

Call The Service Professionals

If you experience a fire in your Indianapolis-area home or business, call the fire damage restoration specialist at SERVPRO of Indianapolis East. We will respond immediately to your call, day or night 24/7/365.

We have the knowledge and equipment to remove all the fire and smoke damage and restore your property to how it was before the fire. We are a trusted leader in the restoration industry that business owners and homeowners have turned to for over 50 years to restore and repair their property.

Cleaning smoke damaged homes and businesses requires specialized training, materials, and equipment. Insurance companies trust SERVPRO of Indianapolis East to get the job done right. If your home experiences a fire or water damage, call the professional restoration at SERVPRO of Indianapolis East, and we will make it "Like it never even happened."

Certified: SERVPRO Cleaned – a defensive cleaning program

5/28/2020 (Permalink)

 Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities reopen, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral, pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique. 3 C’s: Consult, Clean, and Certify.

Consult 

Every Indianapolis business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.

Clean 

Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify

Once your Indianapolis business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned Consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Indianapolis East today at 317-222-5068 for your Certified: SERVPRO Cleaned Consultation.

Will Mold Damage My Home?

5/27/2020 (Permalink)

Mold on wallpaper. Will Mold Damage My Home?

With the showers and storms of this season in Indiana come potential water damage to your home. Water can seep in through windows, leaky roofs, cracks in the foundation, and through basement walls. If you catch the water damage quickly, the cleanup can sometimes be somewhat easy and fast especially if you have a professional water damage restoration company like SERVPRO of Indianapolis East on the job. 

However, if you don't catch the water damage in time and allow it to sit, mold can quickly grow. In general, mold tends to grow in damp and dark areas. These areas can include basement drywall, carpet padding, carpeting, bathroom grout, ceiling leaks, up in attics, insulation inside walls, and drywall around windows. You can also find mold around leaky dishwashers and washing machines, as well as, around sinks, tubs, and toilets. 

If you find mold growing in your home, it’s usually best to call a mold remediation company like SERVPRO of Indianapolis East. No type of mold is good in the home, but there are types of black mold that can be especially dangerous to one’s health. The experts at SERVPRO will be able to identify the mold and determine the right steps to remediate the mold from your home. They have the tools, equipment, and cleaners to properly and effectively remediate the mold. 

Mold Can Be Dangerous to Your Health and Your Home

While we’ve stated above that mold can be dangerous to one’s health, it can also be dangerous to one’s home. For mold to grow and thrive, it must have food to eat. For mold, food is organic matter like that found in drywall (ceilings and walls), wood flooring, wood subflooring, carpets, carpet pads, fabric curtains, furniture, cardboard storage boxes, clothing, house framing studs, insulation, and more. Basically, mold can eat away and destroy the most porous materials in the home. If left untouched, mold can eat away floors, walls, and ceilings eventually leaving nothing but the concrete foundation of a home. 

Be on the Lookout for Leaks and Mold

It’s always a good idea, especially during the rainy season in Indiana, to check around your home for damp or wet areas from leaks. You want to check around the exterior walls, windows, doors, and ceilings. If you have a basement, check it after a storm to make sure there are no leaks and that your sump pump is operating. Many times, Indiana homeowners discover their basement flooding as a result of their sump pump going out. You can help reduce this risk by installing a battery backup to the sump pump and a flood sensor that will alert you if water starts pooling on your basement floor. This can be especially valuable for those who do not use their basement that often in the first place. By being proactive and catching any water leaks or damage quickly, you can reduce or prevent any damage that mold growth could have caused.

Mold growth that’s hidden usually doesn’t get spotted until it’s spread to a more visible area or in the scenario at the beginning where it’s on the ceiling, will only show once the mold has spread through the drywall on the ceiling causing the visible dark spot on the ceiling. 

Do you have mold growth or water damage in your Indiana Home?

If you find water damage or mold damage in your home, call SERVPRO of Indianapolis East immediately. The water and mold damage restoration experts are available 24/7 for any size emergency. They can remove the water and remediate the mold and help restore the damage to your home quickly. Contact them today if you discover mold growing in your Indianapolis home. 

Home Water Damage from Spring Showers

5/26/2020 (Permalink)

A bolt of lightning in the sky. Home Water Damage from Spring Showers

The grass growing and the flowers blooming are just a couple signs of Springtime in Indiana. The other sign would be showers and more showers and more showers. Showers and thunderstorms seem to be a rite of passage for Hoosiers. With those rain showers come potential flooding and torrential rains that can quickly overcome your Indianapolis home causing substantial water damage and mold growth.

Luckily if you live on the East side of Indianapolis, you’ve got some of the top water damage restoration pros in the area at SERVPRO of Indianapolis East. Whether you have a home down in Franklin Township, live in a condo near Irvington, a home in Warren Park, or a place off Southeastern in Wanamaker, we are just right down the street and ready to help with any water damage emergency. We are available 24/7 for any size emergency. SO whether it’s a broken pipe at 3 in the morning on a Saturday or a flooded basement on Easter Sunday, we will be there for you. Just give us a call and we’ll be right there to help restore your home from water damage right away.

At SERVPRO of Indianapolis East, we have the expertise and equipment to clean up and restore all types of water damage. With the frequent rains and floods in Indiana during the Spring, water damage can occur in many different ways. At SERVPRO of Indianapolis East, we’ve seen it all. With basements, we’ve seen water damage from sump pumps failing, sewer backups from flooding, and flooding from local streams and rivers. With the rains, homeowners also discover leaks in their roofs which can damage ceilings and walls and flooring. If you should suffer water damage to your Indiana home, it’s reassuring to know that SERVPRO of Indianapolis East is just a call away to start the water damage cleanup and restoration.

Call the Pros if You Do Suffer Water Damage This Spring


Hopefully this Spring, your Indianapolis home stays dry and undamaged from the severe storms, flooding, tornadoes, and rain. If you should suffer water damage whether this Spring from flooding, backups, or leaks, call the water damage cleanup experts at SERVPRO of Indianapolis East for 24-hour emergency service. At SERVPRO of Indianapolis East, we have specialized equipment, professional training, and certifications that allow us to restore your home to its pre-water damage condition.

Springtime Rain Can Cause Flooding

5/18/2020 (Permalink)

This picture shows a basement flooded with water. SERVPRO is a trusted leader in the restoration industry.

Flooded Basements

With all this rain recently in Indianapolis and more on its way, sump pumps are being overworked and overwhelmed. Some pumps seem to be working correctly but still allows water to back up in the basement or crawlspace.

If you have standing water (flooding) in your basement, disconnect the main electrical switch or call a professional to help. If you are in doubt about your basement's electrical safety, it's best to stay out of it! Remember safety first!

Certified Training To Get The Job Done Right

Call SERVPRO of Indianapolis East, and our Certified Water Restoration Technicians will make it "Like it never even happened."
The water removal and water cleanup process are completed by our highly-trained technicians who will document the drying process, and this validates that your property has was dried thoroughly and accurately.

We are routinely called to homes and businesses all across Indianapolis to clean up after a flood has happened. We feel like we've seen everything and can handle any Fire-Water Restoration job that comes our way. When Indianapolis experiences heavy rains like we're currently having, homeowners and business owners trust SERVPRO to arrive fast and make it "Like it never even happened." Our highly trained crews have the experience, equipment, and resources to handle the job, large or small, residential, and commercial.

One Call Away To Save The Day

When water damage strikes, a fast response is critical. Day or night, Indianapolis residents and business owners can expect us to respond immediately to your water emergency. Call us, SERVPRO of Indianapolis East 24/7 for emergency services 317-222-5068.